Shipping policy
Shipping
Orders placed will be shipped in 1-3 business days. You will receive an
email with the shipping confirmation and track and trace once your order has
been shipped.
Shipping method
We currently offer the
following couriers for national (The Netherlands) shipping:
- DHL
- PostNL
International shipping
For international orders, shipping costs and delivery time may vary per country.
The different charges can be found below.
Shipping rates:
Netherlands
€6,95 - free over €50
Belgium & Germany
€10,25 - free over €60
Austria
€16,50 - free over €100
Bulgaria
€23,50 - free over €150
Croatia
€20,00 - free over €130
Cyprus
€33,50 - free over €210
Czechia
€16,50 - free over €100
Denmark
€17,50 - free over €110
Estonia
€28,00 - free over €175
Finland
€23,00 - free over €150
France
€16,50 - free over €100
Greece
€25,00 - free over €160
Hungary
€19,00 - free over €120
Ireland
€21,00 - free over €140
Italy
€17,50 - free over €110
Latvia
€27,50 - free over €175
Lithuania
€27,50 - free over €175
Luxembourg
€14,00 - free over €80
Malta
€30,00 - free over €190
Poland
€16,50 - free over €100
Portugal
€20,00 - free over €130
Romania
€19,50 - free over €125
Slovakia
€19,00 - free over €120
Slovenia
€19,00 - free over €120
Spain
€19,50 - free over €125
Spain - Santa Cruz
de Tenerife
€40,00 - free over €270
Sweden
€23,00 - free over €150
Non EU
Norway
€30,85 - free over €200
Switzerland
€30,85 - free over €200
If you did not find
your country of destination on the list please check the complete country list
in your shopping cart, or feel free to contact us.
Non EU-countries:
Please keep in mind that import tax and duties may be applied to your order in
accordance with your country’s customs laws. Kokoro Skincare is not responsible
for these charges that may be applied upon delivery by your country's
government. This may vary from country to country.
VAT EU countries:
standard Dutch (21%) VAT will be charged on your order. You do not have to pay
any additional tax for orders within EU.
When shipping packages to islands or special destinations outside the Netherlands, there may be a surcharge on top of the standard shipping costs. Please take this into account when placing orders.
Are you in doubt, or do you have any questions about this? contact us at info@kokoroskincare.nl.
*Please keep in mind
that during the holiday seasons delivery times might be longer than usual.